Shipping policy

Shipping Policy

Last Updated: [Insert Date]

At Labelit, we aim to process and dispatch all orders as quickly as possible while ensuring every product meets our quality standards.

Order Processing

  • All personalised products are made to order.
  • Orders are typically processed within 1–3 working days before being dispatched.
  • During busy periods, processing times may be slightly longer. If this happens, we'll keep you informed.

Delivery Times

Once your order has been dispatched, delivery typically takes 7–21 days, depending on your location and the shipping service selected.

Please note that delivery times are estimates and may vary due to factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the shipping option selected.

International Shipping

We ship to selected international destinations.

International customers are responsible for any customs duties, import taxes, or additional fees that may be charged by their country's customs authorities.

Tracking

Tracking information will be provided where available once your order has been dispatched.

Delays

While we work with reliable delivery partners, occasional delays may occur due to:

  • Courier delays
  • Customs clearance
  • Weather conditions
  • Peak seasonal periods
  • Public holidays

Labelit cannot be held responsible for delays once an order has been dispatched.

Incorrect Delivery Information

Please ensure your shipping address is correct before placing your order.

We cannot accept responsibility for orders delivered to an incorrect address if the information provided at checkout is inaccurate.

Lost or Damaged Orders

If your order arrives damaged or has not arrived within the expected delivery timeframe, please contact us as soon as possible with your order number.

Where necessary, we may request photographs of damaged items so we can investigate and arrange a replacement or refund where appropriate.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We'll be happy to assist you.